Each residence on Indian Island is eligible for the PINE-Spectrum bulk purchase program, Current users can opt out if they so choose, please just let us know, by calling or email, via the contact information. For new accounts with no current internet or equipment, the user will still have to call Spectrum to order their equipment and get their account started. Once the equipment is sent and connection established, APS will bill your residence as part of the program. We would appreciate a heads up for new sign ups, just in case Spectrum does not inform us of new signups.

We will have the ability to disconnect the internet access of any account that falls behind by multiple payments. However, we hope to only have to do as a last resort. If, for any reason, payments cannot be made, please contact us, we will be more than happy to work on a mutual solution to make any arrears current.

Autopay is now enabled. One problem we have run into is that Autopay needs the CVV code to continue billing. If you selected the Autopay option, please make sure you fill in the CVV code.

We have been asked if the program will sell or share account information with 3rd parties. PINE-Internet is over seen by All Pine Solutions (APS), a PINE small business. APS has policies in place for handling information. APS will not share any information, names, addresses, anything, with vendors or any other 3rd party – ever. Privacy and protection of end user information is important to the company. Please see our privacy Statement here.

Pine internet was formed through a cooperative agreement between the Penobsot Nation and Spectrum Internet. The nation is able to purchase “bulk” internet bandwidth at a substantially reduced-price structure that translates to a cost of $32 per month per user. Currently Spectrum is upgrading the network infrastructure on the Island to make sure all customers are able to get the 1Gb speed.